Managing crowd control and assisting guests in finding seats in auditoriums when necessary.Inspecting backpacks and packages when applicable.Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.Ensure required alcohol certification and training are current where applicable.Complying with all local, state and federal food safety laws.Operating, preparing and cleaning of all concession related equipment.Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy.Ensuring tickets are sold in accordance with the MPAA rating system and company policy.Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons.

Compliance with our company dress code.

Handling of emergency situations when called upon to do so.

Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.Įssential Duties and Responsibilities for each position include, but are not limited to, the following: Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Mgm springfield cinemas