The above setting lets you enable sync for your Gmail account. If it’s already enabled, turn it off and enable again. Make sure the toggle next to Gmail is active. On Samsung phones, go to Settings > Accounts and backup > Account. Step 2: Tap on the Gmail account that is not showing new emails. Step 1: Open Settings on your phone and go to Accounts. If sync is already on, uncheck it and then check it again. In case it isn’t, you will face problems while using the Gmail app. Step 3: Make sure the checkbox next to Sync Gmail is checked. Tap on the account that is not receiving emails. You will be shown various Gmail accounts added to your phone.

Step 1: Launch the Gmail app and tap on the three-bar icon. There are two places you should check that on your phone. To receive new emails, the sync should be on for your account. Pro Tip: Check our guide on how to organize Gmail to use it efficiently. In the Gmail app, open the left sidebar by tapping on the three-bar icon or swipe right. Next, you should take a look at the Spam folder as well. Firstly, check the folders available at the top of the Gmail app, such as Promotions, Updates, etc. If you are waiting for a particular email, you should check other folders in the Gmail app. Alternatively, go to Settings > Network & internet > Airplane mode. Then, wait for a minute and disable it by tapping on it again. To turn on airplane mode, open the quick settings screen from the notification panel. That stops all the network connections, and any problems related to them are fixed. In this fix, you need to enable the phone’s airplane mode for a while.

If possible, switch to mobile data from Wi-Fi and vice versa to cross-check things related to the internet 4. You should also restart the modem to refresh it. Is the internet working properly on your phone? Open a website in a browser and verify that. If Gmail isn’t working, you will be notified on the website. To check whether the Gmail service is working on not, visit the G Suite Status Dashboard website. Check Status of GmailĪt times, the Gmail service is down, and that’s why you don’t receive new emails. Many times, such a simple solution comes to the rescue. Restart Phoneīefore you try other solutions, we would request you to restart your Android phone once.

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